Shipping – Dubaya London

Please read our shipping policy and options below.

United Kingdom

International

STANDARD DELIVERY

Orders placed by 3:00pm will be dispatched the same working day via Royal Mail or Hermes.
Please note a signature is required upon delivery for all orders, please ensure you are available to receive the delivery. In the event that you are not available, it is possible that ‘an attempt of delivery’ card will be left. In which case you’re either required to collect from your local delivery office or arrange a redelivery free of charge.

NEXT DAY DELIVERY (UK ONLY)

Next day delivery is free of charge for orders that surpass the value of £150, this will be applied at checkout.
Next day delivery cut off point is 3:00pm
In the event that your order is placed after 3:00pm, it will still be dispatched the same working day but you will receive it the following day, not the next working day.
Please note a signature is required upon delivery for all orders, please ensure you are available to receive the delivery. In the event that you are not available, it is possible that ‘an attempt of delivery’ card will be left. In which case you’re either required to collect from your local delivery office or arrange a redelivery free of charge.

INTERNATIONAL STANDARD DELIVERY

Standard international deliveries vary depending on the country, EU deliveries tend to be 5-8 working days, whereas other countries can take anything between 10-25 working days.
Please note a signature is required upon delivery for all orders, please ensure you are available to receive the delivery. In the event that you are not available, it is possible that ‘an attempt of delivery’ card will be left. In which case you’re either required to collect from your local delivery office or arrange a redelivery free of charge.
We do not deliver to PO boxes.
Customers are held liable to pay the respected countries custom tax and duties.

INTERNATIONAL EXPRESS DELIVERY

Express international deliveries vary depending on the country, EU deliveries tend to take 3-5 working days, whereas other countries can take up to 5-10 working days.
Please note a signature is required upon delivery for all orders, please ensure you are available to receive the delivery. In the event that you are not available, it is possible that ‘an attempt of delivery’ card will be left. In which case you’re either required to collect from your local delivery office or arrange a redelivery free of charge.
Customers are held liable to pay the respected countries custom tax and duties.

Bespoke/Pre-Order Items

Bespoke orders can take 3-5 weeks to manufacture and will be dispatched using your desired delivery method once it’s made available.
Pre-Order Items can take up to 3 weeks, You will be notified via email once your order has shipped.